Cannot content to organisations VPN

[brittanypryor]

Signed up to TPG yesterday - my partner and I can no longer connect to our works VPN which controls our entire work interface, but have no issues accessing the VPN through hotspots and no issues using our personal devices for internet. Work IT says this is a TPG thing and they may be blocking the VPN? Need to know asap so I can cancel a get a refund. Cheers!

[BasilDV]

Hi @brittanypryor

We'd like to look into your account for better understanding of the situation.

Shoot me a PM with your TPG username or customer ID number.

BasilDV

[david64]

Hi @brittanypryor . Did you get this resolved or is it still being investigated?