Changing my plan

justin959873
Level 3

I am currently using 'Home Wireless Broadband Unlimited' for my little storage.

It is very slow, so I want to upgrade my plan to 5G HOME BROADBAND PLAN.

But, there was no option like that on my account page.

Is there any simple way to upgrade my plan?

If it is not possible, it looks better to cancel the service and find a new one.

 
 
 
3 REPLIES 3
BasilDV
Moderator

Hi @justin959873 

 

We'd like to check if the 5G HB is available for you.

 

Please send us a private message with your account details.

 

BasilDV

justin959873
Level 3

I wish I could send a private message, but I can not send it with the weird message.

 

'You have reached the limit for number of private messages that you can send for now. Please try again later.'

 

I have sent only 4 messages for a month, but it keeps coming up. I don't understand..

 
 
BasilDV
Moderator

Hi @justin959873 

 

Please try it again.

 

BasilDV