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Connection dropout for the past three weeks

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Level 1b

Over the last three weeks, my internet has been having constant disconnects. At first i thought it was due to the storms and your crews needed time, but now its every five minutes and with working from home becoming the most favourable option, I have no choice but to raise issues regarding the internet connection. Could someone please fix the situation in my area?? 

I am in Seven Hills, Sydney NSW. Please do not give me a generic, its NBN and not TPG, if it is NBN, contact NBN and provide me a solution. 

1 REPLY 1
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Moderator

Hi @chirantadi

 

For customers experiencing any issues with their NBN service, we recommend the best thing to do first is check if there's an outage on the NBN network.

 

We have created this article that can guide you on How to Check for NBN Network Outage.

 

In your case, your service was affected by an NBN network outage and now resolved.

 

BasilDV