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Constant Drop Outs ADSL2

Level 1c

My adsl 2+ internet is usable but unstable. Often disconnects and reconnects in a few minutes. Very annoying when in middle of meetings.

 

outs when our modem flashes, and then reconnects after 30s-60s

 

I disconnected home phone line and tried different ADSL 2 filters and still no luck with stability.
Can you please help.

1 REPLY
Moderator

Hi @yafei253699,

 

Welcome to the community!

I would love to help and see what's causing drop outs on your connection. I'd like to know on which device(s) you experience this issue.

Also, kindly PM me your account details (Username/Customer ID or Contact number associated with the account)

In case you need guide how to send PM. Click here.

 

Regards,