Get online support
I'm facing an issue where I'm unable to watch some (unaffiliated) Twitch streams due to constant buffering. I ran a tracert live.twitch.tv and run into Destination net unreachable. Trace routes to other domains/IPs work as expected and my internet is otherwise functioning fine. This was not an issue yesterday, and I first noticed it at 12pm today (5 hours ago).
Trace route is below.
Tracing route to syd01.contribute.live-video.net [103.53.48.27] over a maximum of 30 hops: 1 1 ms 1 ms <1 ms ARCHER_VR1600V [192.168.1.1] 2 6 ms 8 ms 5 ms 10.20.21.17 3 19 ms 18 ms 17 ms 27-32-160-66.static.tpgi.com.au [27.32.160.66] 4 22 ms 16 ms 23 ms 203-26-22-121.static.tpgi.com.au [203.26.22.121] 5 15 ms 16 ms 15 ms 203.29.134-9.tpgi.com.au [203.29.134.9] 6 203-219-107-154.static.tpgi.com.au [203.219.107.154] reports: Destination net unreachable. Trace complete.
Hi @meatwallace
Thanks for raising this with us.
We'd like to look into your service for better understanding of the situation.
Please send me a PM with your TPG username or customer ID number to assist you accordingly.
How do I private message (PM) in the community
BasilDV