TPG Community

Get online support

Constant buffering on some Twitch streams - error w/ routing?

Level 2

I'm facing an issue where I'm unable to watch some (unaffiliated) Twitch streams due to constant buffering. I ran a tracert and run into Destination net unreachable. Trace routes to other domains/IPs work as expected and my internet is otherwise functioning fine. This was not an issue yesterday, and I first noticed it at 12pm today (5 hours ago).


Trace route is below.


Tracing route to []
over a maximum of 30 hops:

  1     1 ms     1 ms    <1 ms  ARCHER_VR1600V [] 
  2     6 ms     8 ms     5 ms 
  3    19 ms    18 ms    17 ms [] 
  4    22 ms    16 ms    23 ms [] 
  5    15 ms    16 ms    15 ms [] 
  6 []  reports: Destination net unreachable.

Trace complete.

Hi @meatwallace


Thanks for raising this with us.

We'd like to look into your service for better understanding of the situation.

Please send me a PM with your TPG username or customer ID number to assist you accordingly.


How do I private message (PM) in the community