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Double NAT issue with Google Mesh

pkhatri
Level 2

I have setup a google mesh wifi using the lan port on the TPG supplied Archer VR1600v.

 

Having network issues with the mesh wifi.  After getting in touch with Google support, they have advised that I have a double NAT issue with TPG.

 

How do i fix this?

2 REPLIES 2
david64
Master

Hi @pkhatri . Usually, you would disable DHCP on Google router and use it just as an access point. The VR1600 does all routing, NAT, and ip address allocation.

What type of NBN connection do you have?

 

BasilDV
Moderator

Hi @pkhatri 

 

We'd like to check the type of service you have with us.

 

Kindly send us a private message with your account details.

 

BasilDV