Drop Outs

[bengus50]

So many non stop every day every hour more then 10 times/ hr drop outs last few weeks since the weather started getting hotter, it s terrible! Driving me crazy. And I m paying full on time!! 

[BasilDV]

Hi @bengus50 

Welcome to the Community!

We were able to locate your account using your community details and was able to test the line.

We've detected a possible fault within the NBN network, which needs to be investigated.

This has been raised to our Engineering team and they'll be in touch with you via SMS or phone call within 24 to 48 hours.

Let us know if you need further assistance.

BasilDV