Drop out nightmare

karenjfelton
Level 2

I have been experiencing several drop outs each day. It has become a serious problem. I have noticed the modem seems to be very hot to touch.

1 REPLY 1
Aubrey
Moderator

Welcome to TPG Community, @karenjfelton!

 

Please send us a private message with your customer ID or username and let's check your options for modem replacement.

 

Thanks,

Aubrey