Dsl light is some time off

[nshehade]

Hi,
the dsl light on the nbn box is going off for 4/5 minutes every 1 hour please yesterday afternoon, but there was no issue during whole last night
could you send someone to check the FTTC connection may be the wiring in the pit on the curb side outside my home needs to be fixed or the nbn box needs to be changed or …
Thank you

[BasilDV]

Hi @nshehade 

We'd like to have a better understanding of the situation and test the line to confirm if a technician is required.

Please send us a private message with your account details.

BasilDV

[nshehade]

Hi,
I sent a private message with my account details
My modems DSL is retraining a couple of times every hour especially after 5 pm everyday

Regards

[nshehade]

Hi,
I sent a private message with my account details
My connection is fttc
My DSL is retraining a couple of times every hour especially after 5 pm everyday
And the dsl light disappear on the nbn box when this happen
Regards