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E:adsl_comm:thread_exists

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Level 1c

I tried to upgrade from NBN12 to NBN50 but got the error of E:adsl_comm:thread_exists

1 REPLY 1
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Moderator

Hi @joannekang,

 

Welcome to TPG Community!

 

We have located the account using your community details and we can see that you have been in touch with one of our specialists who addressed the change of plan request.

 

Should you have further queries, please let us know. Thank you.