Get online support
Know your pain - no postoffice from 4:30 Wed till late Saturday! Got in Sunday night.
Now no postoffice access for most of morning (in NSW but how wide) - got it for 5 mins and gone again - with either
"Server Error: cannot read - connection closed?"
Or
"504 Gateway Time-out"
Now back up but for how long? :-(
Hi @longterm-client, we'd like to know if you are still having issues with the service. Feel free to message us should you need any assistance. Thank you.
Mail working OK for now, but I am not sure for how long given problems have been occurring every 4-6 weeks from Feb 2019. Fingers crossed and hope senior management allocated enough resources to stop such a critical outage in the future.
This issue and your feedback has been taken very seriously by our business. We understand and apologise for the inconvenience and frustration caused by this issue, @longterm-client. Let us know should you need any assistance. Thank you.
Hi @Chubby,
Our sincerest apologies for the inconvenience.
The email issue had been fixed by our System administrators last Saturday night.
May we know the exact issue that you are experiencing? Are you unable to login via Post Office or via Email client?
Have you tried changing the password of your Email account, then try to login again?
Regards,
BasilDV