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77scowal
Level 2

Hi,

 

I used TPG's website to try and setup email with the Windows 10 mail program. I did everything as the website but I get an error message saying "Error code: 0x8007139f." All other email programs such as Thunderbird do not work either. I am able to log into TPG's Post office. Can this be looked into please?

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Accepted Solutions
BasilDV
Moderator

Hi @77scowal 

 

Thanks for raising this with us.

Did you check if you configured it with POP or IMAP?

 

If you are using your TPG Email address, then please use POP.

 

You may refer to these articles as a guide or reference.

Let us know if you need further assistance.

BasilDV

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1 REPLY 1
BasilDV
Moderator

Hi @77scowal 

 

Thanks for raising this with us.

Did you check if you configured it with POP or IMAP?

 

If you are using your TPG Email address, then please use POP.

 

You may refer to these articles as a guide or reference.

Let us know if you need further assistance.

BasilDV