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FTTB Slow Upload

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Level 2
I’ve been tracking the upload speed (which impacts Xbox online gaming) for a month after I switched to FTTB (from NBN). Getting 0.5MB/s up. Download has always been good - 8.5MB/s

Previously I was getting 4MB/s up!!
Level 2

Ran the speed test from a laptop connected via Ethernet cable (no WiFi).


Any thoughts as to why I am getting poor upload speed?


Hi @Simon76,


Welcome to TPG Community!


We were able to locate your account using your community details and have run some remote test.


We can see that the modem is getting a good sync speed with 40.95 Mbps Upstream so the result of your speed test is a mystery.


We'll arrange a call from our Tech team to look into it further. Please shoot me a private message with your preferred time and best number to be contacted.


How to send a PM? Click here.


Kind regards,


Level 2

Ok, so I am impressed with the tech who assisted me.


The issue was identified as QoS enabled on the D-Link 2885A router.


Disabling QoS restored the upload speed.



That's great to hear, @Simon76.


I'm glad that our Technical Team was able to help you out with the upload speed issue.