FTTB Slow Upload

[Simon76]

I’ve been tracking the upload speed (which impacts Xbox online gaming) for a month after I switched to FTTB (from NBN). Getting 0.5MB/s up. Download has always been good - 8.5MB/s

Previously I was getting 4MB/s up!!

[Simon76]

Ran the speed test from a laptop connected via Ethernet cable (no WiFi).

Any thoughts as to why I am getting poor upload speed?

[BasilDV]

Hi @Simon76,

Welcome to TPG Community!

We were able to locate your account using your community details and have run some remote test.

We can see that the modem is getting a good sync speed with 40.95 Mbps Upstream so the result of your speed test is a mystery.

We'll arrange a call from our Tech team to look into it further. Please shoot me a private message with your preferred time and best number to be contacted.

How to send a PM? Click here.

Kind regards,

BasilDV

[Simon76 · Accepted solution]

Ok, so I am impressed with the tech who assisted me.

The issue was identified as QoS enabled on the D-Link 2885A router.

Disabling QoS restored the upload speed.

[Will]

That's great to hear, @Simon76.

I'm glad that our Technical Team was able to help you out with the upload speed issue.

Cheers!