FTTC connection light flashing blue.

[Steve-]

Yesterday our NBN dropped out and the blue connection light started flashing. We have tried resetting the device but had no luck. Any further suggestions?

[BasilDV · Accepted solution]

Hi @Steve- 

Welcome to the Community!

We were able to locate your account using your community details and tested the line.

There's a possible fault within the NBN network, which is why the service is not working.

We've raised this with our Engineering team for further investigation and updates will be given within 24 to 48 hours as soon as an update becomes available.

BasilDV

[Steve-]

Thank you. NBN tech arrived today and fixed the issue.

[Riezl]

We are glad to know that the issue has been resolved. Feel free to message us should you need further assistance. Cheers!