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FTTN changed to FTTP now daily disconnects multiple support requests no fix logs in post

spotts
Level 4

Ill check the facebook link had a dropout last night at 2am but none the day before. 

 

ID Time Type Level Log Content

12024-11-23 02:38:54PPPErrorppp2
22024-11-23 02:38:43PPPErrorppp2
32024-11-23 02:38:31PPPErrorppp3
42024-11-23 02:38:31PPPWarningppp3 LCP down
52024-11-23 02:38:31PPPErrorppp3 LCP down
62024-11-23 02:38:31PPPErrorppp3 User request
spotts
Level 4

Had disconnect today early morning Will contact the facebook link you saved above. 

 

2024-11-23 02:08:15 [5] DHCPD: Recv DISCOVER from CC:F9:57:1A:79:A5
2024-11-23 02:08:15 [5] DHCPD: Send OFFER with ip 192.168.1.107
2024-11-23 02:08:15 [5] DHCPD: Recv REQUEST from CC:F9:57:1A:79:A5
2024-11-23 02:08:15 [5] DHCPD: Send ACK to 192.168.1.107
2024-11-23 02:13:36 [5] DHCPD: Recv REQUEST from 08:6D:41:E2:AF:A8
2024-11-23 02:13:36 [5] DHCPD: Send ACK to 192.168.1.117
2024-11-23 02:38:31 [3] PPP: ppp3 User request
2024-11-23 02:38:31 [3] PPP: ppp3 LCP down
2024-11-23 02:38:31 [4] PPP: ppp3 LCP down
2024-11-23 02:38:31 [6] PPP: ppp3 sent [LCP TermReq id=0x3 "User request"]
2024-11-23 02:38:31 [6] PPP: ppp3 rcvd [LCP TermAck id=0x3]
2024-11-23 02:38:31 [3] PPP: ppp3
2024-11-23 02:38:32 [5] VoIP: disable SIP stack due to intf IP is 0.0.0.0
2024-11-23 02:38:37 [6] PPP: ppp2 sent [PADI Host-Uniq(0x00006ab3)]
2024-11-23 02:38:42 [6] PPP: ppp2 sent [PADI Host-Uniq(0x00006ab3)]
2024-11-23 02:38:43 [3] PPP: ppp2
2024-11-23 02:38:43 [6] PPP: ppp2 sent [PADI Host-Uniq(0x00006caa)]
2024-11-23 02:38:48 [6] PPP: ppp2 sent [PADI Host-Uniq(0x00006caa)]
2024-11-23 02:38:51 [5] DHCPD: Recv DISCOVER from C0:06:C3:81:25:2C
2024-11-23 02:38:51 [5] DHCPD: Send OFFER with ip 192.168.1.100
2024-11-23 02:38:51 [5] DHCPD: Recv REQUEST from C0:06:C3:81:25:2C
2024-11-23 02:38:52 [5] DHCPD: Send ACK to 192.168.1.100
2024-11-23 02:38:53 [6] PPP: ppp2 sent [PADI Host-Uniq(0x00006caa)]
2024-11-23 02:38:54 [3] PPP: ppp2
2024-11-23 02:38:54 [6] PPP: ppp3 sent [PADI Host-Uniq(0x00006dcf)]
2024-11-23 02:38:54 [6] PPP: ppp3 rcvd [PADO PeerMac(cc-90-70-21-39-d4)]
2024-11-23 02:38:54 [6] PPP: ppp3 sent [PADR Host-Uniq(0x00006dcf)]
2024-11-23 02:38:54 [6] PPP: ppp3 rcvd [PADS SessionID(0x772b)]
2024-11-23 02:38:54 [6] PPP: ppp3 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0xa8853aac>]
2024-11-23 02:38:54 [6] PPP: ppp3 rcvd [LCP ConfReq id=0x1 <mru 1492> <auth pap> <magic 0x9f221c2e>]
2024-11-23 02:38:54 [6] PPP: ppp3 sent [LCP ConfAck id=0x1 <mru 1492> <auth pap> <magic 0x9f221c2e>]
2024-11-23 02:38:54 [6] PPP: ppp3 rcvd [LCP ConfNak id=0x1 <mru 1492>]
2024-11-23 02:38:54 [6] PPP: ppp3 sent [LCP ConfReq id=0x2 <mru 1492> <magic 0xa8853aac>]
2024-11-23 02:38:54 [6] PPP: ppp3 rcvd [LCP ConfAck id=0x2 <mru 1492> <magic 0xa8853aac>]
2024-11-23 02:38:54 [6] PPP: ppp3 sent [LCP EchoReq id=0x0 magic=0xa8853aac]
2024-11-23 02:38:54 [6] PPP: ppp3 sent [PAP AuthReq id=0x1 user="spotts1965" password=<hidden>]
2024-11-23 02:38:54 [6] PPP: ppp3 rcvd [LCP EchoRep id=0x0 magic=0x9f221c2e]
2024-11-23 02:38:54 [6] PPP: ppp3 rcvd [PAP AuthAck id=0x1 ""]
2024-11-23 02:38:54 [6] PPP: ppp3 sent [IPCP ConfReq id=0x1 <addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-dns2 0.0.0.0>]
2024-11-23 02:38:54 [6] PPP: ppp3 rcvd [IPCP ConfReq id=0x1 <addr 10.20.22.159>]
2024-11-23 02:38:54 [6] PPP: ppp3 sent [IPCP ConfAck id=0x1 <addr 10.20.22.159>]
2024-11-23 02:38:54 [6] PPP: ppp3 rcvd [IPCP ConfNak id=0x1 <addr 202.161.123.127> <ms-dns1 203.12.160.35> <ms-dns2 203.12.160.36>]
2024-11-23 02:38:54 [6] PPP: ppp3 sent [IPCP ConfReq id=0x2 <addr 202.161.123.127> <ms-dns1 203.12.160.35> <ms-dns2 203.12.160.36>]
2024-11-23 02:38:54 [6] PPP: ppp3 rcvd [IPCP ConfAck id=0x2 <addr 202.161.123.127> <ms-dns1 203.12.160.35> <ms-dns2 203.12.160.36>]
2024-11-23 02:38:56 [5] VoIP: enable SIP stack due to intf(202.161.123.127) is up.

spotts
Level 4

Adding disconnect logs for record

 

1 2024-11-24 21:31:26 PPP Error ppp2

2 2024-11-24 21:31:15 PPP Error ppp2

3 2024-11-24 21:31:03 PPP Error ppp3

4 2024-11-24 21:31:03 PPP Warning ppp3 LCP down

5 2024-11-24 21:31:03 PPP Error ppp3 LCP down

6 2024-11-24 21:31:03 PPP Error ppp3 User request

7 2024-11-24 21:30:56 PPP Error ppp3 8 2024-11-24 21:30:56 PPP Warning ppp3 LCP down

 

9 2024-11-24 21:30:56 PPP Error ppp3 LCP down

10 2024-11-24 21:30:56 PPP Error ppp3 User request

11 2024-11-24 19:36:58 PPP Error ppp2

12 2024-11-24 19:36:47 PPP Error ppp2

13 2024-11-24 19:36:35 PPP Error ppp3

14 2024-11-24 19:36:35 PPP Warning ppp3 LCP down

15 2024-11-24 19:36:35 PPP Error ppp3 LCP down

16 2024-11-24 19:36:35 PPP Error ppp3 User request

 

17 2024-11-24 18:11:59 PPP Error ppp2

18 2024-11-24 18:11:48 PPP Error ppp2

19 2024-11-24 18:11:36 PPP Error ppp3

20 2024-11-24 18:11:35 PPP Warning ppp3 LCP down

21 2024-11-24 18:11:35 PPP Error ppp3 LCP down

22 2024-11-24 18:11:35 PPP Error ppp3 User request

 

3 disconnects in one day and now 3 days stable doesn't make sense. 

spotts
Level 4

A few days wiithout disconnects but just after midnight today another very strange why it is happening. 

 

12024-11-29 00:44:14PPPErrorppp2
22024-11-29 00:44:03PPPErrorppp2
32024-11-29 00:43:51PPPErrorppp3
42024-11-29 00:43:51PPPWarningppp3 LCP down
52024-11-29 00:43:51PPPErrorppp3 LCP down
62024-11-29 00:43:51PPPErrorppp3 User request