FTTN dropouts

chatswood
Level 3
It’s now 2006 AEST & no internet service
Shane
Moderator

Hi @chatswood

 

I will chase this up with our Technical Team and request for immediate feedback.

 

Please see our previous response to your initial post located here.

 

Cheers!

chatswood
Level 3
2035 AEST & no sign of internet
chatswood
Level 3
2239.....nothing happening
chatswood
Level 3
2310
chatswood
Level 3
2239.....nothing happening
chatswood
Level 3
14 hrs & nothing
chatswood
Level 3
And now it’s saturday
chatswood
Level 3
That’s worked a treat so far
Riezl
Moderator

Apologies @chatswood.

 

We have made a follow up with our Technical Team and will have a specialist contact you as soon as possible to discuss the status of the network improvement and how this case will progress.