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Fairfield Heights NBN

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ooom
Level 2

HI,

i am experiencing internet dropouts at Fairfield Heights, 

rebooted modem, connected directly instead of wifi, 

on my NBN box I have green power, green downstream, green upstream but online is just flashing. 

 

please help 

1 ACCEPTED SOLUTION

Accepted Solutions
BasilDV
Moderator

Hi @ooom 

 

We've checked the account and it shows that your service has been affected by an unplanned NBN network outage. It is being investigated by their field technicians, however, there's no estimated time of restoration that was given to us.

Please visit their network status page for further updates.

 

Stay safe.

BasilDV

View solution in original post

1 REPLY 1
BasilDV
Moderator

Hi @ooom 

 

We've checked the account and it shows that your service has been affected by an unplanned NBN network outage. It is being investigated by their field technicians, however, there's no estimated time of restoration that was given to us.

Please visit their network status page for further updates.

 

Stay safe.

BasilDV

View solution in original post