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Hi there, I can't seem to get more than 80Mbs downstream after TPG told me I had free 6 month trial for faster speeds. I have had a few calls from TPG techs but no luck.
I am connected straight to the TPLINK 1600 modem supplied via ethernet cable.
Any ideas or could someone at TPG check trial is active on account ? Thanks heaps !
Hi @japerez2
Thanks for raising this with us.
We can confirm that the speed boost has been applied.
What type of Ethernet cable are you using? Is it a Cat5 or Cat5e or higher?
Have you tried all of the LAN ports at the back of the modem/router?
BasilDV