Faulty fault management

[Hartreepl]

How do a lodge a complaint about the faulty customer service? Now been 5 days with no service and have lodged numerous faults. The fault management keeps closing out the fault straight away even though we still have no service.

[Aubrey]

Hi @Hartreepl, let's take a closer look into this. Please send us your account details via private message so we can look into your account.

Thanks,

Aubrey