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Firmware update for TPG/SagemCom 5G Device - Fast 5866T

Shane
Moderator

Hi @samx1962 ,

 

One of my colleagues responded to your PM.

 

We can confirm that the modem has the latest firmware available.

 

Can you share with us a brief summary of your experience with the modem connection?

 

Regards,

 

hey mate did you get my PM, cheers

samx1962
Level 2
Very high latency and jitter and flaking speed and drop outs.

Thanks
BasilDV
Moderator

Hi @samx1962 

 

Have you tried the troubleshooting here:

If yes and still there's no improvement, then send us a private message with your account details for further checking.

 

BasilDV

wlado
Level 2

Please update the software, I have SGJy100058 5.37.5 but it has bugs