Good day @Skivvie1,
Welcome to TPG Community!
We will request to update your modem with the new firmware version. However, we've tried to pull up an account using your Community details, but was able to locate an Inactive account. Are you able to provide us your active account details via PM?
I have the TPG Huawei HG659 modem with V100R001C216B111 firmware.
Pls push through V100R001C216B113 firmware or email me zip to email XXXXXXXX@tpg.com.au
Customer username XXXXXXX
0478 XXX XXX
Hi @gmakosyd, thanks for the info.
We have edited your recent post for security purposes, as it contains your account details.
We would like to confirm the reason why you want to upgrade the firmware of the modem, as we are not detecting any issues with the connection at the moment.
We'll wait for your response. Thank you.