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HG659 hardware ver B please provide firmware V100R001C216B113

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Level 3

Currently I have V100R001C216B111. Please upgrade my modem from your end or pass me a link to latest firmware.

Thanks

Tomsan

7 REPLIES
Moderator

Hi @ tps1212,

 

Are you able to send us your TPG username or customer ID via PM so we can push the update remotely?

 

Kind regards,

Mc

Moderator

Good day @tps1212.

 

We received your message and have forwarded the request to our Team. We will advise you once it's done.

 

Regards,

Moderator

Hi @tps1212,

 

The firmware has been updated.

 

Let us know should you require further assistance.

 

Cheers!

Level 3

Thanks. 

Moderator

You're welcome, @tps1212!

 

Please don't hesitate to reach out should you need any assistance with your TPG service.

 

Cheers!

Mc

Level 1b
Please could this update be seny though to my router moden
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Moderator

Good day @Skivvie1,

 

Welcome to TPG Community!

 

We will request to update your modem with the new firmware version. However, we've tried to pull up an account using your Community details, but was able to locate an Inactive account. Are you able to provide us your active account details via PM?

 

Kind regards,