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High Latency from Perth to SEA server - COD and Dota 2

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Level 1c

Hey there everyone,


I found out that it's not just games, it's the same as other apps conecting to servers based in that region (South East Asia), such as discord and other communication app based there. The situation had been like this for a few weeks already. Is anyone still having this issue?


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Level 1c

Yes... this is a TPG issue
Optus / Aussie Broadband / Telstra / Belong have consistent connections to SEA servers (for apex legends specifically). 

This is not a localized issue with the game servers or personal configuration, using apps like Exitlag  and WTfast help get the best route but obviously they have a monthly fee. 

I have attached the photo which shows Singapore 1 at 300+ ping. This used to be 80-90 ping


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Level 3

@juliangall wrote:

Yes... this is a TPG issue
Optus / Aussie Broadband / Telstra / Belong have consistent connections to SEA servers (for apex legends specifically). 

This is not a localized issue with the game servers or personal configuration, using apps like Exitlag  and WTfast help get the best route but obviously they have a monthly fee. 

I have attached the photo which shows Singapore 1 at 300+ ping. This used to be 80-90 ping



Hi, Can you please confirm this is TPG issues? Coz i had enough, and iam looking to transfer to ABB. Not sure if ABB having the same issue..can you please confirm too?

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Level 1c

ABB is not having the issue

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Level 3

Yes, i have just moved to ABB. No issues with ping, latency, etc..

Level 1c

hi mate which plan are you using, 

i am considering it too,

can't live without gaming lol

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Level 3

@DK20191111 wrote:

hi mate which plan are you using, 

i am considering it too,

can't live without gaming lol


Hey budyy, iam on 50/20 on ABB..

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Level 1a
Online support is useless, contacted in December and still waiting it’s June. Latency and Lagg is extremely high, gamers beware go elsewhere.
Will be switching to iiNet this month due to constant drop outs, high latency, non existent customer service tech support and average speeds are 38Mbps below average advertising.
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Level 1c

I have been facing the same issue. The Support team in TPG says its because of distance between Australia and SEA server is very far. Traffic congestion in these servers. Nothing has been solved. 

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Level 1c

TPG engineers told me they're aware of this problem, there's an ongoing job ticket for it and this should be rectified next month. I'll wait till the end of next month and if it's not I'm gone.