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Home Wireless Broadband

hollykfox1999
Level 2
I have had home wireless broadband for a month now and I have tried every troubleshooting method there is. When I do a speed test this is what I get first thing in the morning, at night they go right down, download can get as low as 0.7 and upload non existent. I have three people in the house that are avid internet users, please help!! I don’t even feel comfortable paying my bill because we have used so little internet in the time we’ve had it.
1 REPLY 1
BasilDV
Moderator

Hi @hollykfox1999 

 

What's the location of the modem/router?

What troubleshooting have you tried so far?

How's the signal lights on the device?

 

BasilDV