Home phone line not connected

[pegleg14]

Hi, my new NBN is working but the home phone is still disconnected. Need this fixed ASAP please

[Ahra_G]

Hi @pegleg14

Was your homephone number been recently ported over? 

I would recommend checking out the articles below to help with the issue: 

• Troubleshooting No Dial Tone - TPG Home Phone/Voice Service
• Troubleshooting Problems with TPG Home Phone Calls

For further assistance, let us have the homephone number or your customer ID/username via private message in order for us to check the line status and get the issue sorted quickly. 

Thanks! 

Ahra_G