Get online support
A few months ago, I had 150 ping connecting to a game server in Singapore. It went through "syd-gls-har-int2-be200.tpgi.com.au". Now, when I do a traceroute, it says the connection goes through "syd-gls-har-int2-be100.tpgi.com.au" and the ping is now 250. How can I change the route?
Hi @rouxOverCFOP, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.
To send a PM, please refer to this link: How do I private message (PM) in the community