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How do I change the route of connection?

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Level 1

A few months ago, I had 150 ping connecting to a game server in Singapore. It went through "syd-gls-har-int2-be200.tpgi.com.au". Now, when I do a traceroute, it says the connection goes through "syd-gls-har-int2-be100.tpgi.com.au" and the ping is now 250. How can I change the route?

1 REPLY 1
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Moderator

Hi @rouxOverCFOP, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

 

To send a PM, please refer to this link: How do I private message (PM) in the community