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Huawei Router HG659 Firmware update

nyaho1217
Level 2

please update my router firmware plz.

 

Product type:
HG659
Device ID:
00E0FC-J3N8W16A19002957
Hardware version:
VER.B
Software version:
V100R001C216B013
 

also 5G is not being able to connect.

i've reset and tried with many devices but none is connecting to 5G. saying just unable to connect and switch back to 2.4G

 

thanks.

bryan

 

thanks.

 

3 REPLIES 3
Will
Moderator

Hi @nyaho1217 

 

Welcome to the Community!

 

Your modem's current firmware version was already the latest for TPG-FTTB accounts.

 

Regarding the trouble of connecting to the 5GHz network, does it still ask you to put in the WIFI password when you attempt to connect? Can you also post a screenshot of the exact error you're getting?

 

Regards,

nyaho1217
Level 2
Hi,

Thanks for confirming my modem’s firmware is up to date.

Issue with 5Ghz is now resolved.
I had to restart the service several times and turn on& off 5Ghz options couple times and even changed the name. SSID.
now i can connect to it.

Thanks
Bryan
BasilDV
Moderator

Sounds great!

 

Thanks for the update @nyaho1217.

 

Should you require further assistance, please let us know.

 

Regards,

BasilDV