TPG Community

Get online support

Huge packet losses to Yahoo website when the rest of the Internet is OK.

agee51
Level 2

check at 15-Jun 7:38pm - an.mail.yahoo.com responding normally again via TPG network

- will report if it drops out again

 

 

agee51
Level 2

check at 16-Jun 6:15pm - au.mail.yahoo.com opened and responding normally via TPG

 

@humax  how is Yahoo mail responding for you today?

 

 

 

agee51
Level 2

Check at 17-Jun 1am - Slow/unresposive via TPG network

 

tracert au.mail.yahoo.com

Tracing route to ds-geoycpi-uno-lite.gycpi.b.yahoodns.net [180.222.114.12]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192-168-1-1.tpgi.com.au [192.168.1.1]
2 9 ms 9 ms 9 ms 10.20.26.102
3 11 ms 10 ms 11 ms 27-32-160-66.static.tpgi.com.au [27.32.160.66]
4 96 ms 96 ms 96 ms 27-32-160-65.static.tpgi.com.au [27.32.160.65]
5 95 ms 95 ms 95 ms nme-sot-dry-agr2-Po40.tpgi.com.au [203.219.107.226]
6 94 ms 94 ms 95 ms per-apt-stg-crt1-be10.tpgi.com.au [203.219.58.177]
7 96 ms 96 ms 95 ms sin-eqx-aye-int1-Hu-0-0-0-20.tpg.com.au [203.219.107.114]
8 262 ms * 258 ms 10310.sgw.equinix.com [27.111.228.3]
9 247 ms * * et35.bas1-1-edg.sgb.yahoo.com [183.177.79.195]
10 * 251 ms 251 ms et36.usw1-1-edg.sgb.yahoo.com [180.222.112.45]
11 250 ms 252 ms 250 ms e2.ycpi.vip.sgb.yahoo.com [180.222.114.12]

Trace complete.

 

--------

 

Interestingly did tracert from Work network and they are TPG also but path is different which may explain why it works via office

Have removed hops1 and two as they may relate to office network

------

3 1 ms 1 ms 1 ms au-vi-2793-ipg-221-bundle-ether24.tpgi.com.au [2
03.220.216.25]
4 84 ms 84 ms 95 ms 27-32-160-129.static.tpgi.com.au [27.32.160.129]


5 84 ms 84 ms 84 ms per-apt-stg-crt1-be20.tpgi.com.au [203.219.57.14
]
6 92 ms 85 ms 84 ms sin-eqx-aye-int1-hu-0-0-0-20.tpg.com.au [203.219
.107.114]
7 84 ms 90 ms 90 ms 10310.sgw.equinix.com [27.111.228.3]
8 84 ms 84 ms 84 ms et34.bas1-1-edg.sgb.yahoo.com [183.177.79.197]
9 84 ms 84 ms 84 ms et36.usw1-1-edg.sgb.yahoo.com [180.222.112.45]
10 104 ms 118 ms 97 ms e2.ycpi.vip.sgb.yahoo.com [180.222.114.12]

shredd
Level 2

same issue here. Yahoo is very slow, just like being on a dial up

hhld
Level 2

Same issue here, the problem was noticed about 5 days ago. Any network traffic to Yahoo via my TPG internet link seems very slow/not responsive. 

hhld
Level 2

This is the PING test from my firewall to the Yahoo mail server:

homeasa# ping 180.222.114.12 repeat 100
Type escape sequence to abort.
Sending 100, 100-byte ICMP Echos to 180.222.114.12, timeout is 2 seconds:
??!???!!!!!!!!!!?!!!?!??!!!!!?!?!!??!!?!!!!!!!!!?!?!!!?!!!!?!!!!!!!!!!
!!!?!!?!!!!!!!!?!!!!!!?!!!!!!!
Success rate is 78 percent (78/100), round-trip min/avg/max = 240/244/250 ms

hhld
Level 2

Here is the traceroute + PING, can someone in TPG have a look, please?

 

homeasa# tracerout 180.222.114.12

Type escape sequence to abort.
Tracing the route to 180.222.114.12

1 10.20.26.20 1 msec 1 msec 1 msec
2 syd-apt-ros-crt3-be-200.tpgi.com.au (203.29.134.110) 97 msec 98 msec 97 msec
3 adl-ts3-2600-105.tpgi.com.au (203.29.135.105) 97 msec
syd-sot-ken-crs2-te-0-6-0-10.tpgi.com.au (203.26.22.118) 95 msec
adl-ts3-2600-105.tpgi.com.au (203.29.135.105) 97 msec
4 nme-apt-bur-crt1-be-40.tpgi.com.au (202.7.171.174) 97 msec 99 msec
nme-sot-dry-agr2-po40.tpgi.com.au (203.219.107.226) 98 msec
5 per-apt-stg-crt1-be20.tpgi.com.au (203.219.57.14) 94 msec 96 msec 96 msec
6 sin-eqx-aye-int1-hu-0-0-0-20.tpg.com.au (203.219.107.114) 99 msec 97 msec 98 msec
7 10310.sgw.equinix.com (27.111.228.3) 248 msec 251 msec 251 msec
8 et34.bas2-1-edg.sgb.yahoo.com (183.177.79.209) 243 msec
et35.bas1-1-edg.sgb.yahoo.com (183.177.79.195) 245 msec *
9 et36.usw2-1-edg.sgb.yahoo.com (180.222.112.49) 241 msec
et35.usw1-1-edg.sgb.yahoo.com (180.222.112.43) 251 msec 249 msec
10 e2.ycpi.vip.sgb.yahoo.com (180.222.114.12) 246 msec 245 msec *
homeasa# ping 180.222.114.12 repeat 100
Type escape sequence to abort.
Sending 100, 100-byte ICMP Echos to 180.222.114.12, timeout is 2 seconds:
!!!!!!!?!?!!?!??!!?!!!!!!!!!!!!!!!!!!!?!!!!????!!?!!??!?!!!?!!!!!!??!!
!!!!!?!!!!!!!?!!!!?!!!!!??!!!?
Success rate is 76 percent (76/100), round-trip min/avg/max = 240/243/250 ms

flossed
Level 3

Same here any yahoo.com site and mail is very very slow for the past few days