Hi there, I've been expeincing huge packet losses to the Yahoo website for 2 days for some reason but the rest of the Internet works just fine. Initially I thought that it's a problem on the Yahoo side till I tried VPN with Japanese and the US IPs. So when I launch VPN with either Japanese or the US IP adderesses on the same PC the Yahoo website just flies but when I get back to a TPG IP address again the website just barely opens. Here is what my ping from the TPG IP  to Yahoo looks like : Pinging edge.gycpi.b.yahoodns.net [106.10.236.37] with 32 bytes of data: Request timed out. Reply from 106.10.236.37: bytes=32 time=256ms TTL=49 Request timed out. Reply from 106.10.236.37: bytes=32 time=257ms TTL=49 Ping statistics for 106.10.236.37: Packets: Sent = 4, Received = 2, Lost = 2 (50% loss), Approximate round trip times in milli-seconds: Minimum = 256ms, Maximum = 257ms, Average = 256ms And this is my ping to Google: Pinging www.google.com [142.250.70.228] with 32 bytes of data: Reply from 142.250.70.228: bytes=32 time=11ms TTL=60 Reply from 142.250.70.228: bytes=32 time=12ms TTL=60 Reply from 142.250.70.228: bytes=32 time=12ms TTL=60 Reply from 142.250.70.228: bytes=32 time=12ms TTL=60 Ping statistics for 142.250.70.228: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 11ms, Maximum = 12ms, Average = 11ms I'd like TPG staff would fix that for me please.   ... View more

I upgraded my NBN plan form NBN12 to NBN50 today. Once the confirmation received I power cycled both the ARRIS DOCSIS modem and TP-Link Router. The upload speed changed from 0.5Mb/s to ~18Mb/s but the download speed is still the same as it was before ~10Mb/s so nothing has changed. The 10Mb/s is entirely not what it's supposed to be as it doesn't comply 50Mb/s claimed for the plan. So the question is why do you still shape my download traffic at 10Mb/s???       ... View more