Get online support
I have been attempting to change my plan, but I keep encountering an error with the message "< E:adsl_comm:thread_exists >." I reached out to customer support, and they assured me that the issue would be resolved within five days. However, it has now been a week, and the problem persists.
Hi @zakiah123,
Is this for a broadband internet or mobile service? Send us a private message and we'll have this sorted out.
-Ahra_G