I need Support Help

[thiamsfox1]

I need someone to call me. I am trying to set up a new sim but your process is severely flawed and I can't contact anyone because my sim doesn't work and the app is rubbish and logs out every time I pressed the contact us button.

[BasilDV]

Hi @thiamsfox1 

Did you follow the steps here: https://support.tpg.com.au/activate-sim

If yes and still not able to activate the SIM, then send us a private message with your account details.

BasilDV