TPG Community

Get online support

I would like to cancel my NBN service.

joleenliu
Level 2

May I know how to cancel my NBN service? I am moving aboard and no longer need a service. 

My customer ID: xxxxxxx

4 REPLIES 4
alanguide
Level 7

Ring TPG and request a cancellation. Be prepared for energetic attempts to retain you!  Make it quite clear that you are moving overseas.

Shane
Moderator

Hi @joleenliu 

 

Let us arrange for our accounts team to contact you to discuss the cancellation procedure. Could you flick me a message with your details?

 

How to send a PM? 

 

Regards,

 

May I know how to cancel my NBN service? I am moving aboard and no longer need a service. 

My customer ID: xxxxxxx

joleenliu
Level 2

Here is my customer ID: xxxx.

BasilDV
Moderator

Hi @joleenliu 

 

Please send the account details via private message along with your contact details.

 

BasilDV