I would like to cancel my NBN service

[hongji1104]

Hi team
How would I cancel my NBN application, the technician will come tomorrow! But I don’t want to use NBN now.

[Ken-C]

Hi there hongji1104 

Welcome to the community,

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you

kind regards

[hongji1104]

My phone no is 0415905888,please call me as soon as possible, because the technician will come tomorrow

[hongji1104]

Hi Ken, First time the technician came to my home said the cable didn’t connect to my house just in the carpark. However my neighbor could connected NBN on the same day. Now I know my area has 5G, so I want to try the 5G first.

[Ken-C]

Hi there hongji1104,

I understand, yes that can happen for various reasons and sounds like another visit may have been required?

Please let me know if i can help in any way or if you have any questions 

Kind regards