Internet connection

[Stephkelly]

My internet stopped working today. With covid happening and people working from home this is not ideal. I tried calling the tie time listed and was told to call back. So far not happy and wanting to change providers. Hopefully someone gets back to me first thing tomorrow 😡

[BasilDV]

Hi @Stephkelly

Welcome to the Community!

We were able to locate your account using your community details and learned that you've been in touch with our Tech team.

The troubleshooting that they performed was able to resolve your issue.

The modem is now online and working within specification.

Let us know if you need further assistance.

BasilDV