Internet disconnected

[rameshpeee]

 @BasilDV Hi Team, my modem is indicating full blue light only the first two. internet is not getting connected, i raised a help ticket but no luck tillnow, please help. ref: 11101656

[BasilDV]

Hi @rameshpeee 

Thanks for raising this with us.

We understand that the case has been escalated to our Engineering team for further investigation and an NBN technician has been requested to check your service.

Further updates will be given via SMS or phone call as soon as it becomes available.

BasilDV