Internet down

Level 1

My internet service has been down for a week and no light has been shed on the matter. Is there a general outage in the Petersham area? Or or would it be a specific connection issue?

1 REPLY 1
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Moderator

Hi @cj_mck,

 

Welcome to TPG Community!

 

We tried to pull up your account using your community details, but failed to find a match.

 

We did not receive any report that there's an outage in the area, but we'd like to look into it further for us to understand the situation.

 

Please shoot me a private message with your TPG username or customer ID number.

 

Don't know how to send a PM? Click here.

 

Kind regards,

BasilDV