Internet down

Level 1

My internet service has been down for a week and no light has been shed on the matter. Is there a general outage in the Petersham area? Or or would it be a specific connection issue?


Hi @cj_mck,


Welcome to TPG Community!


We tried to pull up your account using your community details, but failed to find a match.


We did not receive any report that there's an outage in the area, but we'd like to look into it further for us to understand the situation.


Please shoot me a private message with your TPG username or customer ID number.


Don't know how to send a PM? Click here.


Kind regards,