Internet down

[cj_mck]

My internet service has been down for a week and no light has been shed on the matter. Is there a general outage in the Petersham area? Or or would it be a specific connection issue?

[BasilDV]

Hi @cj_mck,

Welcome to TPG Community!

We tried to pull up your account using your community details, but failed to find a match.

We did not receive any report that there's an outage in the area, but we'd like to look into it further for us to understand the situation.

Please shoot me a private message with your TPG username or customer ID number.

Don't know how to send a PM? Click here.

Kind regards,

BasilDV