Internet drops out twice a day for a few minutes

[Xaviesta8]

Hi TPG team,

My internet keeps dropping out twice a day for a few minutes but do not know why, could you please advise how this problem can get fixed?

Cheers,

[BasilDV]

Hi @Xaviesta8

Welcome to the Community!

We were able to locate multiple accounts using your community details.

We'd like to have a better understanding of the situation and see what we can do to resolve this as soon as possible.

Please send me a PM with your TPG username or customer ID number.

How do I private message (PM) in the community

BasilDV