Internet keeps dropping out

[RajenS]

Hi@98998721 

Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so I can look at your service.

kind regards

[malhotras]

Hi

My internet keeps dropping out as well and I can't seem to get through to anyone either via chat or phone. I've left a message via support box earlier but haven't had any response since then. 

I'm seriously considering moving off TPG today, unless I get a call back. 

Thanks

[RajenS]

Hi@malhotras, 

Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so I can look at your service.

kind regards

[mta]

My internet has been dropping out for weeks now and I am on the highest NBN speed plan. Can somebody please help me out? We have been working from home and having to use our own mobile phone data plan to supplement the issues.

Thank you

[RajenS]

Hi @mta 

Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so I can look at your service.

kind regards

[Mark12]

Same issue. No one from tpg will respond to chat or message requests. Going on for weeks

[RajenS]

Hi Mark12 

  Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so I can look at your service.

kind regards

[JoshuaW]

Hi Rajen,

I have private messaged you yesterday around this time. 

I am facing similar disconnections since Friday, and am now having to use my mobile data to work from home.

I will send you the details again shortly,

Thanks

[RajenS]

Hi @JoshuaW , 

Looking at your account now 

Thanks 

Rajen

[RajenS]

@JoshuaW 

  I need to run some test; during this test, the connection will go down for 5Min.
Please let me know is it okay run?

Thanks 

Rajen