Get online support
Hi Shane,
I can see your connection very stable now
20min avg. speed: download 277Kbits/s, upload 1951Kbits/s Connected at: 2020-04-10 08:23:14 Connected for: 5d 8h 5m
Thanks
Rajen
Hi Shane,
Welcome to TPG Community!
Please PM me your TPG username, CID or mobile phone number so i can look at your service
Hi Shane,
I can see your Modem got sync,
Operational Status | Up | RTX Actual Throughput | 20219.0 kbps | 54442.0 kbps | |
Service Stability | STABLE | RTX Actual Net Data Rate | 20426.0 kbps | 54998.0 kbps | |
Service Speed Indicator | Service is performing within specification. Performance Trouble Tickets should not be lodged for this service. | RTX Attainable Throughput | 20075.0 kbps | 70606.0 kbps |
Seems your modem not authenticated, that's why you are not able to browse.
are you using TPG Modem?
Thanks
Hi Shane,
I can see your connection very stable now
20min avg. speed: download 277Kbits/s, upload 1951Kbits/s Connected at: 2020-04-10 08:23:14 Connected for: 5d 8h 5m
Thanks
Rajen