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Internet not working

Level 1
The internet has stopped working today and I can’t get it back on. Can you please check to re-enable?
3 REPLIES 3
Moderator

Hi @rscott 

   

                       Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so I can look at your service.

kind regards

Moderator

Hi @rscott 

 

 looking at your account now thanks 

Rajen 

Moderator

HI @rscott 

   I can see modem authenticated with very good sync speed, 

looks like your  wifi turned off, or devices are not connected to the router, 

please do wifi troubleshooting and let me know, I can get someone to help you 

Thanks 

Rajen