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Internet repeatedly dropping out - no NBN outages or service interruptions

OzKimmy
Level 2

After years of good internet I'm finding that I am having constant dropouts and need to restart my modem numerous times a day. I'm trying to work from home and this is becoming impossible as my meetings keep dropping out. It's also playing havoc with my wifi enabled lighting.

I can't find any NBN outage or other possible cause. 

1 REPLY 1
BasilDV
Moderator

Hi @OzKimmy 

 

We'd like to have a better understanding of the situation and run some tests on the line.

 

Kindly send us a private message with your account details.

 

BasilDV