Internet speed is very pathetic and dropping out frequently

[neerajamlani]

my internnet is pathetic and dropping frequently since last 3 days

[BasilDV]

Hi @neerajamlani

We'd like to look into your account for better understanding of the situation and see what we can do to resolve this.

Shoot me a PM with your TPG username or customer ID number.

BasilDV

[neerajamlani]

tried sending you the PM however I have received below error

"you have reached the limit for number of private messages that you can send for now. Please try again later."

[BasilDV]

Hi @neerajamlani

Are you using a PC or a smart phone? 

Could you try to log out and in the community, then try sending PM again?

BasilDV

[neerajamlani]

through PC 

[BasilDV]

Hi @neerajamlani

We've edited your post as it contains an account detail.

Please avoid posting any account information on a public thread for your security.

The account that you've provided is already inactive.

If you have a new account with us, please try to send it via private message.

BasilDV