Low Signal?

[joelalemania07]

For some reason, our signal is quite low however our connection to the wifi is strong? Is there something that we can do to improve our signal?

[Ahra_G]

Hi @joelalemania07, 

In order to confirm if you are getting a slow connection speed, you may check this directly with your modem/router.

This article might help you troubleshoot the speed issue:

• Slow speed issue

We also recommend on  having a read on the following articles below:

• Easy Steps to Improve Wi-Fi Connection In Your Home
• Wireless Channel on your modem - what is it and why should I change it?

If the issue persists, let us have your Customer ID/username via private message so we can have our Tech team to perform troubleshooting along with you.

Thanks! 

Ahra_G

For some reason, our signal is quite low however our connection to the wifi is strong? Is there something that we can do to improve our signal?