Low speed in 5G home broadband

[GD2002DG]

Hi TPG,

I am a 5G home broadband user. The Internet speed has been slow in recent days. The 5G signal is fine, and the modem always stays in the state of 2 or 3 green lights, but the network speed is still slow. I tested the speed, download speed is usually lower than 10 Mbps.

Regards,
David Gu

[Ahra_G]

Hi @GD2002DG, 

Let's bump up the speed of your connection. Please send us a PM and confirm your TPG account details. 

Thanks! 

Ahra_G

[shahimsen]

Same here, apparently everyone is having the same problem these days...

[Aubrey]

Hi @shahimsen, we've replied to your post here. 

We'll be waiting for your details.

Thanks!

Aubrey