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Manage your Website Files

leemdavidson2
Level 2

Manage your Website Files       goes to 502 bad gateway....

 

Any ideas?

 

Cheers

4 REPLIES 4
Shane
Moderator

Hi @leemdavidson2,

 

Welcome to the community!

 

Thanks for raising this to us. To better understand the situation, post the screen shot of the error message and send us your account details (Username/Customer ID together with the address on file).

 

How do I private message (PM) in the community

 

Regards,

 

 

Manage your Website Files       goes to 502 bad gateway....

 

Any ideas?

 

Cheers

leemdavidson2
Level 2

It doesnt say anything else.... Just     "502 Bad Gateway"

 

I rang TPG, we got it going in another browser but Chrome continues to be a problem even after deleting cache etc.....

BasilDV
Moderator

Hi @leemdavidson2

 

You may check with Google support for further information about the Chrome that you are using. You may also try to uninstall and reinstall it.

 

We've also created an article that you may try. Check it here: Troubleshooting Browsing Issues on Specific Webpages

Trying to change the DNS might work.

 

Stay safe.

BasilDV

leemdavidson2
Level 2

Thanks, will do.