Hi Sahithi84,
We recommend the best thing to do first is to check if there's an outage.
Check our Service Status page for any known outages. If you're on NBN, we have created this article that can guide you on How to Check for NBN Network Outage.
Let us have your Customer ID or username via private message in order for us to assist you further.
Hi team
Its been just 2 days that i got this service and now its not working
Can someone check into this ASAP
